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Join Smule and change how music is made, shared, and discovered.

At Smule, we create social music-making experiences for everyone, no talent required. We are a diverse bunch of musicians, techies, designers, engineers, and real-life rock stars who believe that everyone is inherently creative.

Based in the sunny and beautiful South of Market in San Francisco, California, our office boasts of an open floor plan with lots of natural light, a jam session space with a grand piano, bass guitar, an electric guitar, a drum set, and much more. Our neighborhood is located a few steps away from AT&T Ballpark with an abundance of restaurants, wine bars, art events, parks, and museums to satisfy your palate.

Open Positions

Benefits

At Smule, our employees can take advantage of a wide variety of options to make working here a blast!

The Normal Stuff

  • Comprehensive medical, dental, life, and vision benefits
  • 401K
  • HSA
  • Pre-tax commuter and parking programs
  • Awesome work equipment
  • SUPER flexible work and vacation schedule

Food stuff

  • Fully stocked kitchen with carefully curated snacks, refreshments and fresh fruit
  • Catered lunch twice a week, catered breakfast thrice a week
  • Daily dinner after 6pm via Munchery, Tender Greens, and Caviar

Additional Stuff

  • A huge area with a plethora of instruments for impromptu employee jam sessions
  • Fun Workshops (beer tasting, ukulele, bike, recycling, crossfit, etc)
  • Staff events, outings, team-building opportunities (rafting, summer party with talent show, ski trips)
  • Last Friday of the month birthday celebration with too many sweets!
  • Yoga on site twice a month
  • Monthly Happy Hour
  • Halloween and Costume Party
  • Smackathon
  • Thanksgiving Luncheon
  • Monthly Karaoke Party
  • Weekly Wednesday Game Nights
  • Dog friendly
  • Lunch Roulette Tuesdays
  • Free notary

Want to see us in action? Follow on Instagram, add us on Facebook, check out our YouTube, or follow us on Twitter!

Open Positions

Engineering

Operations

Networking Engineer

This position is a growth position for an existing network engineer. You will manage our Arista infrastructure, vendors, ISPs, and related tasks across multiple datacenters. You must work well with others, including our Senior Network Engineer.

Responsibilities:
  • maintaining our Arista, Brocade, and A10 infrastructure
  • interface and troubleshoot issues with our Linux and NetApp systems administrators
  • document all infrastructure and maintain correctness
  • engage in service capacity planning, demand forecasting, and budget planning
  • manage and resolve issues with ISPs and vendors around the world
Requirements:
  • experience working with Arista or equivalent
  • experiencing resolving issues with providers, from routing to hardware
  • in-depth understanding of networking and load-balancing
  • experience in designing datacenter infrastructure and purchasing requirements
  • experience in high bandwidth environments
  • systematic problem solving approach, coupled with a strong sense of ownership
  • plays well with others
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Senior Systems Administrator

As a Senior Systems Administrator, you will work on large-scale system design and troubleshooting. Your job is not only maintaining critical systems, but proactively improving the design, tuning, and scaling the infrastructure to stay ahead of the growth curve. In-depth understanding of Linux system internals, NetApps, and load-balancing are critical.

Responsibilities:
  • maintaining servers, load-balancers, and NetApps across a variety of locations
  • influence and create new designs, architectures, standards and methods for large-scale distributed systems
  • engage in service capacity planning, demand forecasting, software performance analysis, and system tuning
  • conduct periodic on call duties
Requirements:
  • experience working with Linux systems from kernel to shell and beyond
  • working knowledge of NetApps (CDOT)
  • understanding of networking and load-balancing
  • expertise in designing, analyzing and troubleshooting large-scale distributed systems
  • experience in high bandwidth HTTP traffic, content delivery and caching
  • systematic problem solving approach, coupled with a strong sense of ownership
  • experience in one or more of: C, C++, Java, Python, Ruby or Shell, Perl.
  • BS degree in Computer Science or related technical field, or equivalent practical experience
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Security Engineer

Smule is looking for a security engineer to become the cornerstone of all security efforts internally and externally. This person will define and execute security at all levels of Engineering and Operations with a focus on our mobile applications. This person will be responsible to design the methods and work with Engineering and Operations staff to implement, test, and audit all security initiatives. If you are passionate about security and understand that security should not impede progress, this is the job for you. If you feel that security is not a hammer to wield but a base on which great products grow, this is the company for you.

Responsibilities:
  • Threat research and modeling
  • Code inspection and static/dynamic code testing
  • Complete time-sensitive design reviews within the normal product release schedules
  • Penetration testing and remediation
  • Design, implement, and enforce secure design principles and policies
  • Maintain and stay current as the security expert on all trends and vulnerabilities that face Engineering and Operations
  • Evaluates security vendors, processes, and concepts for inclusion
  • Ensure best practices for process and coding are shared across teams
  • Be able to convey security initiatives to all levels and all teams
  • Help drive architecture decisions
  • Able to assist with production issues and detect intrusion
Qualifications:
  • 5+ years of Engineering and Operations security
  • Experience with application, networking, and system security
  • Exceptional coding skills with expert knowledge in one or more object-oriented languages, e.g Java, Objective-C, C++, C#
  • Experience with mobile application security on both iOS and Android
  • Experience with high-availibity and diverse networking and server installations across multiple datacenters
  • Experience with highly efficient server/client implementations
  • Experience with audio and video implementations is a bonus
  • Complete understanding of various tools and methods to evaluate security
  • Experience working on consumer facing product
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Platform

Senior Server Engineer

Our Smule Nation Platform supports millions of daily users uploading 400K performances a day, and handling 2.8Gbps peak traffic. We're growing fast and we're looking for platform engineers to help us to scale our platform to achieve its full potential.

Must have:
  • Bachelor degree in Computer Science and 5+ years of server side coding in Java, 2+ years in a tech lead role
  • Hands-on experience with the design, development, scaling, troubleshooting, and live support of server applications
  • Strong knowledge of SQL and MySQL forged in the fires of high traffic, high availability web app environments
  • Self-starter, strong sense of ownership, get's things done. Drives work to completion reliably, possibly with scary reliability.
  • Fun, positive attitude. Great communication skills and a healthy desire for collaboration.
These are good too:
  • Non-trivial experience with the specific tech we use: Play! Framework, Redis, Facebook Graph API, MySQL
  • Flexible, cross functional, outstanding learner. Ready, willing, and able to jump into any conquer any challenge at this crazy startup.
  • Passion for something that Smule is about: music, games, social experiences, outstanding software
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Web Engineer

Smule's mobile apps are used by 100 million people, and web is the next frontier as we get to 1 billion people. You will work closely with product design and other engineering teams to revamp, redesign and rebuild the next evolution of Smule's user community on the web.

Must haves:
  • Live and breath Ruby and JavaScript and write elegant code
  • Strong HTML skills, CSS-based design, cross-browser compatibility
  • Proficient in MySQL and Redis
  • Bachelor degree in CS and 2+ years of Ruby on Rails development experience.
  • Experience in developing large web sites and complex client-side implementations.
  • Self-starter, strong sense of ownership, gets things done.
  • Fun, positive attitude. Great communication skills and a healthy desire for collaboration.
These are good too:
  • Prefer experience with responsive design, grid systems, deferred loading schemes, jank-free animation rendering.
  • Ability to integrate with a wide spectrum of backend technologies and services.
  • Good understanding of core web protocols like HTTP(S), TCP/IP, DNS, SMTP
  • Feels comfortable in Unix/Linux environment
  • Good sense of scalability and security
  • Flexible, cross functional, outstanding learner. Ready, willing, and able to jump into any conquer any challenge at this crazy startup.
  • Passion for something that Smule is about: music, games, social experiences, outstanding software.
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Mobile

Engineering Manager

Smule is looking for an engineering manager to oversee the iOS or Android platform. You are passionate about developing individuals,software organizations, and culture. The idea of bringing people together through making music resonates with you and you think you can form a strong partnership with product/design to help realize this vision. You're the kind of person who can build sustainable processes, but at the same time keep things moving quickly even under pressure whether unblocking people on technical challenges (sometimes requiring creative leaps), facilitating conversations, or even rolling up the sleeves to get things done in code, build/release, or wherever needed.

Responsibilities:
  • Oversee and develop team of iOS or Android developers
  • Manage development of multiple shipping products
  • Keep the team engaged, motivated, and focused on the product and company vision
  • Mentor and grow developers
  • Hire top talent
  • Ensure best practices for process and coding are shared across teams
  • Help drive architecture decisions
  • Ensure team is effectively responding to live/production issues
  • Oversee release process and tools to ensure consistent, predictable delivery of projects
  • Manage shared code base
  • Form strong partnerships with product, design, QA teams and other to ensure we are building the best possible products
  • Facilitate communication within team and between team and all stakeholders
Requirements:
  • At least 7 years of software development experience and 2+ years of managing a team
  • Exceptional coding skills with expert knowledge in one or more object-oriented languages, e.g Java, Objective-C, C++, C#
  • Experience working on client-to-server architecture
  • Experience working on mobile or similar client platform
  • Experience working on consumer facing product
  • Knowledge in at least one major UI framework
  • Experience analyzing and solving network performance and related problems
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Android Engineer

As an Android Engineer at Smule you'll be crafting our next generation, massively social, massively multiplayer musical creation experience. Smule's apps are top performers in the Google Play store and in the news - the apps you help create will be enjoyed by millions. Our development cycle is rapid, iterative, and collaborative.

Must have:
  • Bachelor degree in CS and 1+ years of Android development on multiple target devices, and 2+ years experience with Java
  • Self-starter, strong sense of ownership, gets things done.
  • Fun, positive attitude. Great communication skills and a healthy desire for collaboration.
These are good too:
  • A knack for creating compelling UIs.
  • Game development and design experience.
  • Flexible, cross functional, outstanding learner. Ready, willing, and able to jump into any conquer and challenge at this crazy startup.
  • Passion for what Smule is about: connecting people through music creation
To apply, please send the following to: jobs@smule.com
  • Resume/CV

iOS Engineer

As an iOS Engineer at Smule you'll be crafting our next generation, massively social, massively multiplayer musical creation experience. Smule's apps are top performers in the iTunes store and in the news--the apps you help create will be enjoyed by millions. Our development cycle is rapid, iterative, and collaborative. We use Objective-C and C++ combined with a powerful suite of in-house RESTful services.

Must have:
  • Bachelor degree in CS and 2+ years of iOS development in Objective-C
  • Self-starter, strong sense of ownership, gets things done.
  • Fun, positive attitude. Great communication skills and a healthy desire for collaboration.
These are good too:
  • A knack for creating compelling UIs.
  • Game development and design experience.
  • Flexible, cross functional, outstanding learner. Ready, willing, and able to jump into any conquer any challenge at this crazy startup.
  • Passion for what Smule is about: connecting people through music creation
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Data and Analytics

Lead/Senior Marketing Analyst

As the world leading Mobile music creation app, Smule's vision is to connect the world through music.

The mission of Analytics and Decision Science is to optimize the Smule eco-system of Content and user, and drive actionable insights through advanced analytics.

Responsibilities
  • Thought leadership and quantitative analysis to inform, influence, support, and execute decisions for Product, Marketing and Growth. Responsibilities include, but are not limited to:
  • The Lead/Senior Analyst is expected to be an active participant on the business, consistently engaged and contributing ideas and insights that will benefit Marketing.
  • Drives reporting, analysis and insights to reach client business objectives.
  • Observes, evaluates trends of digital campaigns and provides recommendations for optimizing.
  • Designs and evaluates Marketing tests.
Requirements:
  • 3+ years experience doing quantitative analysis for consumer related Marketing functions.
  • BA/BS in quantitative fields like Statistics, Math, Engineering, Economics or other technical field.
  • Strong experience with SQL, data visualization, and statistical knowledge.
  • Strong critical thinking.
  • Ability to share/present complex results of analysis in a clear and compelling manner that inspires action.
  • Ability to initiate and lead projects to completion.
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Data Engineer

If you are passionate about data, not afraid of dealing with billions of rows, terabytes of data and find this sort of thing super fun, we need you! Come and join us!

Responsibilities:
  • Develop data expertise, be a data steward evangelist, and own data pipelines.
  • Architect, build, and deploy new data solutions that provide forward-thinking data opportunities.
  • Design and develop extremely efficient and reliable data pipelines to move massive amounts of data into the Data Warehouse and other data platforms.
  • Use expert coding skills in Python, shell and Java/Scala.
  • Own solutions end-to-end.
  • Develop and implement data auditing strategies and processes to ensure data accuracy and integrity.
  • Manage multiple projects in a fast-paced environment.
  • Assist in construction of enterprise data warehouse.
Requirements:
  • Unmistakable passion for solving difficult data problems.
  • Excellent communication skills including the ability to communicate data technologies and architectures.
  • Advanced / expert SQL skills and solid python and shell scripting.
  • 2+ years of Data Warehouse, ETL Design and Implementation.
  • Some RDBMS knowledge OLTP and/or analytic columnar RDBMS including data modeling concepts (3NF vs Dimensional modeling).
  • Experience working with an MPP system or Map Reduce.
  • 2+ years of Java or other OO development experience, with source code control and build/release process.
These are good too:
  • Machine learning and recommendation systems
  • Experience with Vertica, Tableau, MySQL, Hive, Spark
  • Bio, medical or social field experiences
  • Passion for something that Smule is about: music, games, social experiences, outstanding software
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Data Scientist

As a company focused on social music creation, Smule is in a position to leverage many types of interesting data, including social interactions and musical performance audio.

You'll be helping us improve our social music recommendations and other data-driven services. You should be able to use data to identify potentially beneficial changes, then implement and evaluate these changes.

You must be largely self-driven; we have a small data team, and as such you can make a large impact, but part of your responsibility is carving out your own niche.

You should be comfortable with software engineering, math, statistics, and machine learning, and be able to wear many "hats" and switch between them. This is not strictly an analyst role; you will be responsible for creating data products with direct visibility from users.

Requirements
  • Masters/PhD degree in STEM field
  • 5+ years programming experience
  • 2+ years research experience
  • Background in statistics and machine learning
  • Familiarity with "big data" tools: Hadoop/Hive/Spark
  • Basic knowledge of SQL
  • Interactive data exploration in Python/R
  • Creative thinking & problem solving skills
  • Good communication & writing; ability to eloquently form an argument backed up by data
  • Integrity and high standards
Bonus Skills:
  • Audio signal processing
  • Basic knowledge of "how music works"
  • Data visualization
  • Experience with Scala and/or Apache Spark
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Audio/Video

Video Engineer

Smule is looking for a video engineer! First and foremost, you will be helping to make our community of music makers look great. You should have a deep understanding and passion for all aspects of video encoding and playback. You'll deal with all parts of the pipeline from ingestion, to creative processing/compositing/music sync, to encoding, and to mobile and web delivery.

Responsibilities:
  • Build and maintain low latency, high performance, scalable video systems
  • Improve the reliability and efficiency of video infrastructure
  • Investigate new systems, techniques, and equipment -- especially encoding/transcoding, mobile video, live broadcast
  • Implement automated video processing including compositing, filtering, motion graphics, watermarking/titling
  • Debug video issues and make tradeoff decisions between quality and performance
  • Work closely with mobile + server development, ops, and product to best achieve all these goals
Desired Skills and Experience:
  • 3-5+ years industry experience
  • Solid understanding of multiple programming languages (e.g. C/C++, Python)
  • Experience in mobile (libstagefright, AVFramework)
  • Experience in graphics rendering (e.g. openGL, openGLES, EGL, libavcodec, etc.)
  • Knowledge of video and audio codecs (H.264, MPEG4, AAC, etc) and media streaming architectures (HTTP adaptive streaming, RTP/RTSP)
  • Experience in optimizing video and audio codecs/players and using transport formats such as HLS and HDS
  • Expert level knowledge of using FFmpeg as a tool
  • Knowledge of system-level programming for large and complex systems
  • Plus: Familiar with color management and color profiles for video
  • Plus: Experience in building backend platforms for massive scale of parallel video streams (media relays, video switching).
  • Plus: Knowledge of L2/L3 IP networking, multicast, and Unix/Linux administration
  • BA/BS Degree in Computer Science or related technical discipline, or equivalent practical experience
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Software Engineer - Audio/DSP

Smule is looking for an audio engineer! First and foremost, you will be making the members of our community sound as stellar as possible whether they are singing, playing piano or guitar, or doing any other type of music making.

Beyond basic audio processing (tuning FX, the audio pipeline), there are lots of opportunities to take advantage of a huge data set comprised of millions of users and performances. We're hoping you have the chops to analyze and leverage this data to introduce improvements and innovations across the Smule platform!

Desired Skills and Experience:
  • Educational background in Digital Audio Signal Processing
  • Experience with real-time audio processing
  • Experienced in audio / music analysis and synthesis algorithms
  • Good knowledge of the Music Information Retrieval literature
  • Proficiency in Matlab, C/C++ (rather than assembly and embedded DSP), Python
  • Experienced in Machine Learning
  • Experienced in clustering and information retrieval techniques
  • Familiarity with high-dimensional search data structures
  • Ability to build/modify low-level studio/real-time FX code
  • Enough studio engineering chops to troubleshoot and fix issues like distortion, latency, etc.
  • Familiarity with ffmpeg, audio formats/encodings, one or more DAWs
  • Familiarity with academic literature and ability to implement findings from research
Pluses:
  • IOS, Android, other mobile audio experience
  • Knowledge of music theory
  • Experience with feature extraction (key, time signature, beat, etc), and re-synthesis (beat-matching, thumbnailing, time-stretching, etc.)
  • Video processing
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Growth

Head of Communications

The Head of Communications will create, implement and oversee Smule’s internal and external communications and media relations programs that effectively describe and promote the organization and its various apps. The person in this role will develop and manage communication strategies that elevate our brand and will drive the narratives and media communications for key audiences including consumers, job candidates, employees, and the consumer, business and tech press.

This is a high impact role that represents a great opportunity for the Smule business. The ideal candidate will be passionate about the Smule vision and mission and will effectively share that vision with the press and broader music community. Creativity is a must and the person in this role should be constantly looking for opportunities to pitch Smule to the press, as well as come up with both traditional and novel strategies and tactics to drive brand momentum and conversation.

Exceptional communication and interpersonal skills will be integral to success in this role.

What you have:
  • 8+ years experience defining and developing communications strategy, identifying and executing tactics to support, and measuring results
  • Excellent ability to think on your feet, and leverage Smule’s company strategy to influence, persuade and inspire media
  • Excellent written and verbal communication skills
  • A deep understanding of traditional and new media ecosystems
  • Track record of communications success and experience working for a consumer app, eCommerce, or online brand
  • Proven ability to build a brand through inspiring and differentiating messaging and content distribution
  • Capable of developing strong relationships and trust with journalists and influencers leading to results across all media
  • Experience managing PR agencies and/or contractors to drive maximum effectiveness
  • Comfortable working with executive leadership
  • Thrive in a fast-paced environment
  • Passionate about building brands and a clear understanding of the critical role PR plays
  • Driven, ambitious and wants to be part of building a world-class company
What you’ll be responsible for:
  • Develop and drive Smule’s corporate and consumer communications strategies
  • Manage day to day PR agency relationship, tracking progress and providing visibility into the PR program
  • Develop close relationships with journalists and influencers for high impact content distribution and continuous feedback on our key messages
  • Partner with the CEO, CMO, and Head of Brand to build a messaging roadmap for the entire company that is consistent with our brand strategy
  • Develop and manage key PR strategies for financial events, crisis management, acquisitions and partnerships, and product announcements
  • Amplify the profile of key executives through relevant speaking opportunities and events
  • Drive employee communications strategies to ensure employee clarity and drive employee morale and advocacy
  • Connect messaging on initiatives across the organization and leverage for broader impact
  • Contribute content and oversee the consistency of brand and voice in all content distributed in the blog and other communications channels
  • Identify metrics to help size the impact of our public relations efforts
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Head of Relationship Marketing

The Head of Relationship Marketing is responsible for developing and implementing Smule’s engagement and loyalty marketing strategies. The person in thi1s role will create and execute multi-channel programs and campaigns to drive user engagement, increase customer tenure, and re-engage inactive users leveraging Smule’s large user database. This person will also drive Smule’s marketing personalization and automation strategies.

Exceptional communication, analytical, and interpersonal skills will be integral to success in this role.

What you have:
  • 5+ years experience in Relationship Marketing roles with App, online, and/or eCommerce companies.
  • Deep understanding of mobile and website user behaviors.
  • Experience developing various types of customer lifecycle campaigns (new customer acquisition, loyalty/retention programs, winback, etc.)
  • A passion for the customer experience and for developing high-impact communication strategies.
  • Comfort in interacting throughout all levels of the organization and external partners.
  • Exceptional communication and presentation skills.
  • Superior ability to build strong relationships of trust across the organization.
What you’ll be responsible for:
  • Lead Smule’s relationship marketing function including planning, initiative, development, and deployment.
  • Develop holistic, multi-channel communication strategies leveraging Smule’s global customer database to address user/customer engagement, retention, cross-sell, up-sell, and advocacy.
  • Launch and manage direct marketing channels including email, mobile messaging/alerts, retargeting, etc.
  • Collaborate with the Smule Analytics team to develop the proper analytics and reporting to manage performance.
  • Aggressively test to evolve and innovate our direct communication strategies.
  • Work with the Smule Engineering team to help develop a best practices marketing infrastructure.
  • Partner with the Smule Product Management team to implement on-going lifecycle-based communication programs.
  • Execute personalized, relevant marketing communications with automation, personalization, templatization and dynamic messaging.
It’s cool if you:
  • Have experience with automation technology and CRM tools.
  • Have experience with global marketing.
To apply, please send the following to: jobs@smule.com
  • Resume/CV

User Acquisition Manager

What you have:
  • Outstanding problem solving skills, quantitative skills and data-driven mindset.
  • 2+ years of hands-on experience in managing paid acquisition campaigns.
  • Experience with mobile ad networks and email marketing
  • Experience with campaign performance optimization, funnel optimization, creative testing and ROI calculation.
  • Familiarity with Excel and Tableau.
What you’ll be responsible for:
  • Manage global user acquisition campaigns to grow users, revenue and ROI.
  • Test and onboard new mobile ad network partners and channels.
  • Report weekly results and recommendations to the marketing team.
It’s cool if you:
  • Have experience with mobile social gaming apps.
  • Can speak 2+ languages.
  • Have passion for what Smule is about: music, social experiences.
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Administration/Finance

Director of Talent

Key Responsibilities:
  • Oversee the new hire process from recruitment to onboarding.
  • Market Smule to potential employees
  • Manage recruiters to ensure they understand/fulfill job requirements when sourcing candidates
  • Assist in evaluating candidates to land top talent
  • Provide a smooth and welcoming environment for new hires
  • Manage office environment and develop and maintain Smule culture
  • Analyze employee compensation and benefits and manage processes
  • Manage employee life cycle issues including employee development programs and immigrations
Required Experience:
  • 5+ years of HR experience
  • Experience recruiting and marketing companies to employees in a high growth environment
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Senior Accountant

Essential Responsibilities:
  • Perform assigned monthly general ledger closing processes including reconciliations, related journal entries and analysis.
  • Responsible for all required tax returns.
  • Create sales reports.
  • Manage royalty payment process.
  • Fixed asset processing and reporting.
  • Interact with external auditors throughout the audit process.
Required Experience and Skills:
  • 2+ years of big 4 accounting experience.
  • Thorough understanding of GAAP.
  • Well organized math wizard with strong computer skills, including mastery of Excel and ability to extract information from data systems.
  • Strong organizational skills and detail orientation.
  • Ability to prioritize and multi-task.
  • Self-motivated and efficient accounting rock star that can handle a high growth environment.
Desired Experience and Skills:
  • QuickBooks experience.
  • Bachelors degree in Accounting or related fields.
To apply, please send the following to: jobs@smule.com
  • Resume/CV

Product & Design

Head of Product Design

Smule is bringing music back to its roots as a creative, interactive medium, and growing a global community of people who make and share music together. Music of all kinds and forms inspires us, we thrive on innovation and collaboration. Our greatest passion is bringing the joy of music engagement and participation to all users, regardless of musical ability or proficiency, and enabling people all over the world to be creative and expressive. Our users are the source of our inspiration.

At Smule, design is integral to this vision, it is the heart and soul behind truly delightful, immersive product experiences. To that end, Smule is looking for a Head of Product Design who embraces this vision to lead a team of talented UX and UI product designers and be a major driver of Smule’s product vision, strategy and execution. Smule’s product designers work collaboratively in cross­functional teams with product managers, engineers, analysts, marketing and business. You and your team will be responsible for developing best­in­class experiences (user interface designs, interaction models, prototypes, etc.) in a fast­paced, iterative environment.

The Head of Product Design will need to lead and drive a transformation in the design process and culture at Smule. As part of that, you will be partners with other members of the executive and functional teams to integrate design holistically into the product development and planning process. To be successful, you’ll need to be an inspirational and supportive people leader who delegates ownership and empowers designers to do exceptional work. You will occasionally tackle projects, (often times at an exploration, feedback, or architectural level) in order to set the vision and high level direction, not only for the design team, but for Smule as a whole.

This position reports to the Chief Product and Design Officer.

Responsibilities:
  • At Smule, you will build a culture of design excellence with clear design philosophy, direction, and principles for building indelible, delightful experiences and concepts for the user.
  • Partner with product leaders to define the product vision, core metrics, and roadmap. Align on shared initiatives, shape and scope design projects, and develop clear, measurable goals in line with business goals for the design team.
  • Develop the design process as part of an agile, cross­functional product development process. Set clear priorities, product ownership, and manage schedules for design team to build high­quality products quickly and predictably.
  • Clearly and effectively communicate, specify, and describe design concepts, solutions, and needs to executive leadership.
  • Partner and collaborate with the creative direction provided by Marketing Creatives team, including brand guidelines and brand design.
  • Create an open, positive environment of design iterations with feedback loops at the center.
  • Foster clear communication channels for designers to effectively solicit feedback from users, cross­functional teams, leadership and relay progress back out to project stakeholders.
  • Scale the design team by building an effective process to recruit, hire, train, develop and retain talented product designers.
  • Create opportunities for design team members to grow and expand their skills and portfolios. Mentor, coach and develop designers into world­class practitioners and leaders in their own right.
Requirements:
  • 8+ years of experience building great products and leading successful product design teams of at least 5 people.
  • You have experience leading a multi­disciplinary design team including interaction design, visual design, user research, and prototyping.
  • You have hired, mentored, and coached designers at varying levels.
  • You walk the talk and have a track record of designing compelling, elegant, delightful and, ultimately, successful consumer­facing products with a large, engaged audience.
  • You have experience thriving in a fast­paced, agile, iterative workplace and you are deeply allergic to anything resembling a “waterfall” in the product design process.
  • You have experience building products across all mediums and interfaces, mobile and web, Android and iOS.
  • You are passionate with details and the craft of design, bringing age­old typographic principles to the modern web and mobile devices.
  • You will not stand on formality between design buzzwords and utilize everything within your arsenal of tools, skills and life experiences to bring the best design possible to life.
  • You possess exceptional communication skills, whether written, oral, or visual, and have been known to bring stone to life.
  • You are passionate about Smule’s mission and community. This is non­negotiable.
To apply, please send the following to: jobs@smule.com
  • Resume/CV
  • A product that you’ve worked on and how you’ve impacted its success

Product Manager

Smule is the #1 mobile platform for music discovery and collaboration, and is one of the fastest growing consumer internet companies in the world. Powered by a family of awarding winning apps, the Smule community of 40M monthly active users plays and sings over 20 million songs a day on their mobile phones, uploading over 2M of those songs to the growing Smule network. On a typical day, Smule will store over 17 terabytes of original user music in the cloud. Smule has the largest social graph for music on the internet. The business has consistently produced 70% growth for seven consecutive years, and just crossed a $100M run rate. There are over 1.1M paying subscriptions to Smule, which is up 650K in the past 12 months.

You:
  • Are passionate about Smule’s mission and community
  • Love working with a team to make things happen and get things built
  • View unbounded problems as a fun challenge
  • Comfortable being a team player and a team leader
  • Possess a healthy balance of left and right brain skill sets
  • Committed to building user-centric experiences, not gaming apps
  • Leverage data analytics to build insights that inform product decisions
What you'll be responsible for:
  • Define the product vision and roadmap
  • Lead cross-functional teams consisting of designers, engineers, marketing and other areas of the company to deliver high quality product features
  • Execute product plan to drive user engagement, retention and monetization
Stuff you bring:
  • At least 3 years product management experience
  • Exceptional communication and presentation skills
  • A technical and/or design background; an early career in engineering, development or design roles is a major plus
  • Experience building mobile social apps and communities
We'd also love it if you:
  • Have a passion for the musical/auditory arts, even if you might be tone deaf, rhythmically challenged and suck at Rock Band.
  • Are not afraid to wear different hats on an interdisciplinary team.
  • Like to prototype sh*t and have built or designed something because the existing product wasn't there, or because you just wanted to learn how to do it.
To apply, please send the following to: jobs@smule.com
  • Resume/CV
  • A product that you’ve worked on and how you’ve impacted its success

Product Designer

Smule's mission is to connect people all over the world through the joy of making music, at a massive social scale. We are looking for Product Designers who are passionate about creating a holistic product experience for the user, beyond just an app, who intuitively understands that product design is finding the elegant sum of the parts and who relishes in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. As a Product Designer, you will partner with the product manager strategizing on the product plan, lead communication of new ideas and visions clearly and efficiently, then execute the design with the development team.

What you'll be responsible for:
  • Develop broad concepts into elegant, intuitive flows and experiences that deliver measurable results
  • Create production quality designs that can be implemented
  • Contribute to high-level strategic decisions within the product design team
  • Drive the product plan with product managers and engineers
  • Champion and oversee the user experience of a product area from conception to launch (and then some) and iterate continuously
Stuff you bring:
  • Strong experience in design or a similar field for mobile, multitouch devices
  • Comfortable creating at the whiteboard, but then be able to jump in and use whatever tools are necessary to create complete flows for mobile and web projects
  • A scrappy, entrepreneurial attitude that gets things done quickly at a high quality
  • Excellent verbal and written communication skills (you should be able to clearly articulate your design decisions)
  • Give and solicit open and honest feedback in order to continually raise our bar for quality
  • Pixel perfect attention to detail
  • Know the tools you use, from Adobe to Flash to whatever, you know it like the back of your hand
  • Will do whatever it takes to "make things awesome", even if it means building 10 versions and throwing them all out for the 11th version
We'd also love it if you:
  • Have a passion for the musical/auditory arts, even if you might be tone deaf, rhythmically challenged and suck at Rock Band.
  • Are not afraid to wear different hats on an interdisciplinary team.
  • Like to prototype sh*t and have built or designed something because the existing product wasn't there, or because you just wanted to learn how to do it.
To apply, please send the following to: jobs@smule.com
  • Your portfolio featuring examples of interaction and visual design work
  • Resume/CV

For consideration, send resume to: jobs@smule.com.
In the subject line please put the position to which you are applying and your name.
Smule is a trademark of Smule, Inc. Apple is a registered trademark of Apple Computer. iPhone, iPad and iPod touch and App Store are trademarks of Apple Computer.

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